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FAQ

Frequently Asked Questions

How do we find Roaring Springs?

Roaring Springs is located off I-84 at exit 44 in Meridian, Idaho. The park is approximately six miles west of Boise.  Click here for Driving Directions.

What forms of payment do you accept?

Roaring Springs accepts cash, and Visa, Mastercard, Discover and American Express at the park and for online purchases. Checks are only accepted for season pass sales. 

Can we bring our own food and drink into the park?

Food, beverages and coolers may not be brought inside the park. Water in clear, plastic bottles is allowed (no flavored waters or sports drinks). You can bring soft sided coolers to store your water bottles, no hard sided coolers are allowed in the waterpark.  You're also welcome to pack your own picnic to enjoy in our picnic area located outside of the waterpark. Please pack a cooler to leave in your car until you're ready to eat. Alcoholic beverages are not permitted anywhere on waterpark grounds.

Can we bring food into the park for infants?

Roaring Springs allows small portions of snacks and baby food into the park for children two years and younger, as well as baby formula, milk or juice in plastic bottles or cups, no glass.  An admissions supervisor will approve your baby's food before you enter the waterpark.     

Kids Call Home Phone courtesy of Cricket

Kids can call home anytime for free from Roaring Springs Guest Relations office on a cell phone provided by Cricket.


 

What is Roaring Springs' lifejacket policy?

You can bring in your own lifejackets, as long as they are US Coast Guard approved. Roaring Springs also has life jackets available at no charge. Swimsuits with built-in floatation devices are not Coast Guard approved, and are not allowed on some attractions.

For improved safety in the Wave Pool, Roaring Springs STRONGLY RECOMMENDS all guests under 42" wear a lifejacket in the Wave Pool.  We also recommend that parents keep their children within arms reach during all water activities. We strongly recommend all guests under 48" or who are weak or non-swimmers wear lifejackets where appropriate.

What type of training do Roaring Springs lifeguards receive?

To ensure guest safety and satisfaction, Roaring Springs Waterpark has partnered with Jeff Ellis & Associates, a consulting firm specializing in aquatics staff training. You may see Roaring Springs lifeguards conducting drills while the waterpark is open. If you have any questions feel free to contact a park manager.

Can I leave the park and get back in?

All guests leaving the park and planning to return later that day are required to get a hand stamp prior to leaving the park. Re-entry is not allowed during H2Overload.

What can we wear on the water slides?

Appropriate swimwear is required, and subject to park approval. No bikini thongs, jeans, pants with rivets, belts, buckles or chains. For rider safety you may carry sunglasses and watershoes down the slides, but not wear them. Swimsuits with built-in floatation devices are not Coast Guard approved, and are not allowed on some attractions. Swim diapers are required for children who aren't potty trained. Swim diapers are available for purchase in the gift shop.

What are the height requirements for the rides?

For the safety of our guests, certain rides have height requirements: 42 inches for Mammoth Canyon Family Raft Ride, Rattlesnake Rapids and Double Trouble, 48 inches for Thunder Falls, Viper's Vortex and the Avalanche. There are many other rides for our smaller guests to enjoy, including Little Splash Mountain kiddie play area, with Kiddie Kowabunga tube slide (48" maximum height).  If your child is close to 42" or 48" please go to Guest Relations and ask to have them measured at Roaring Springs official Height Measurement Station.  They will receive a wristband indicating which slides they're tall enough to ride.

Why are there weight restrictions on some rides?

To keep our guests safe four of our rides (out of 20 attractions total) now have minimum and maximum weight restrictions.  These are newly recommended by our slide manufacturer.  On Thunder Falls and Mammoth Canyon Raft Rides guests will be weighed as a group.  On Pipeline Mines and Viper's Vortex guests will be weighed individually or in pairs.  Please see our Attractions page for specific height and weight requirements.

Do I still have to pay if I don't get in the water?

Roaring Springs offers a spectator rate of $11+tax. To purchase a spectator wristband, guests initially pay full general admission price at the ticket booth, and then are refunded all but $11+tax when they leave. Any spectator seen on any attraction, including the kiddie pool, may have their wristband removed and lose their refund.

At what age can a child be unaccompanied by an adult?

Children 12 & under must be accompanied by a guardian.  A guardian in this facility is a person of sufficient age, maturity, judgment, and ability to be responsible for the well-being and safety of a child. 

How much does it cost to rent a locker?

Small lockers are $6 a day (including a $3 deposit). Large lockers are $9 (including a $3 deposit). If you return your key to the Gift Shop at the end of the day you will receive your $3 deposit back. Our lockers provide you with all day, unlimited access to your belongings.

Where can we get discounted tickets or coupons?

Roaring Springs offers many discounts to make the waterpark more affordable for families.  Click here for a complete list of Discounts.

What if there's bad weather on the day of my visit?

If the waterpark attractions close due to bad weather you will be given a raincheck to come back to the park another day. No refunds will be issued.

What about my glasses?

You will be asked to hold your glasses in your hand when you go on the attractions.

Can I wear water shoes or sandals on the attractions?

You can wear water shoes or sandals to walk around the park, but for your safety you will be asked to hold them in your hand when you go on the attractions.  Water shoes or sandals can catch on the slide on your way down, causing possible injury.

What about my pet?

No pets are allowed in the waterpark. Pet Lodge provides doggie daycare, and is located approximately ¼ mile west of Roaring Springs on Overland Road. For your pet's safety, please don't leave them in your vehicle, RV, or tied up on Roaring Springs premises.

Is there a tube rental fee?

All tubes required for the water slides are free of charge.

Is there a fee to park?

All Roaring Springs parking is free of charge.

Do you have volleyball courts?

Sand volleyball courts are located on the east side of the park, near the Avalanche.  Check out a volleyball at Guest Relations and serve up a game!

 

What lodging is near Roaring Springs? (Ask about discounted Roaring Springs & Wahooz tickets):

Mr. Sandman, 800-959-2230

Hampton Inn & Suites, 208-887-3600

Courtyard by Marriot, 208-888-0800

Best Western Rama Inn, 208-887-7888