A Message from our CEO
A letter to our guests from CEO Patrick Morandi
Dear Valued Guests,
UPDATE: Per Ada County’s order starting July 15, 2020, face coverings WILL be required to enter the waterpark, in food lines, gift shop and restrooms for every guest over the age of 2*.
Face coverings WILL NOT be permitted in the water. Keep your mask in a dry place when on towers, slides or in pools.
Face coverings will not be required in Cabanas or on pool furniture where 6-feet social distancing is possible. Pool furniture is arranged in pods to accommodate social distancing.
Masks are available for $1 at the ticket booth.
*Persons who cannot tolerate wearing a mask due to medical, ADA, hearing impairment or other reasons are exempt.
Roaring Springs Waterpark is now open daily and the new Snake River Run is ready to ride.
Waterparks are authorized to open in Stage 3 of the Governor’s Idaho Rebounds plan.
Our management team has developed a comprehensive plan to safely open Roaring Springs. We have shared our plan with officials at Central District Health Department, Idaho Health & Welfare and the Meridian Mayor’s Office and they have given it their approval.
Some of the measures we are taking to provide a safe environment for our guests and our team members include:
- The CDC states: “Proper operation, maintenance and disinfection (e.g. with chlorine and bromine) of pools and hot tubs should remove or deactivate the virus that causes COVID-19.”
- More importantly, Roaring Springs is one of the only aquatic facilities in the Treasure Valley with Ultraviolet Light on all our pools as an added layer of protection for our guests. In the spring of 2018 we invested $350,000 to install UV light on every drop of water that circulates through the waterpark. UV light works by disrupting the DNA or RNA of specific organisms, such as viruses, which in turn, kills or inactivates the virus completely.
- Asking employees and guests with any symptoms of COVID-19 to stay home.
- Checking the temperatures of all guests and employees before they enter the parks using touch-free infrared thermometers. Any person with a fever at or above 100.3 degrees F will not be permitted to enter.
- Implementing social distancing measures in queue lines, restaurants, and all areas of the park. A waterpark is different than a public pool because riders are dispatched on slides that allow for social distancing.
- Limiting the number of guests to 50% of capacity in the Wave Pool, Endless River, Leisure Lagoon and Bearfoot Bay.
- Placing alcohol-based hand-sanitizing stations throughout all areas of our parks.
- Requiring most employees to wear face coverings (except lifeguards guarding pools).
- Requiring guests to wear face coverings, as stated above (per Ada County mandate).
- Where possible employees will interact with guests from behind Plexiglass shields.
We hope these measures give you peace of mind as you visit our facilities, now and in the future. We look forward to helping your family create fun and special memories this summer.
Patrick Morandi, CEO
Roaring Springs Waterpark, Wahooz Family Fun Zone & the Galaxy Event Center