Can I purchase a Season Pass with my Pay ‘n Play?
Yes, the Pay ‘n Play amount can be used like cash and therefore can be used to purchase anything at the park
Is the amount that I put on the Pay ‘n Play wristband refundable?
Pay ‘n Play wristbands are non-refundable, but you can transfer your stored value from one wristband to another at Guests Relations
How can I find the balance of my Pay ‘n Play?
Wristband and Season Passholders can check and add value to their balance online if the account is registered. You may also bring in your Play ‘n Pay wristband, gift card and your loaded Season Pass to the Ticket Office, the Season Pass Office, Guest Relations, and the Gift Shop to find the current balance.
Does the money on the Play ‘n Play wristband ever expire?
No, but gift cards will expire after 5 years.
Is there an incentive for teachers to participate?
Teachers who have 10 or more students complete the reading goal, will also receive one ticket. Only one ticket will be rewarded to each teacher, even if they have multiple classes complete the goal. *Homeschool educators with less than 10 students are not eligible to earn a teacher ticket. The teacher ticket is intended to reward teachers with whole classes (or whole schools) for their administrative work.
What is Roaring Springs’ swimsuit policy?
Roaring Springs, and the waterpark industry, recognize the importance of maintaining a family friendly atmosphere. The park does not allow G-strings or thongs, as stated on our signage.  If we see or a guest reports someone wearing a G-string or thong, we will ask them to cover up or put on a more modest swimsuit. However, cheeky swimsuits, which have been a popular swimsuit style for the past several years and are sold at the department stores, are different than G-strings or thongs because they have 3 or more inches of fabric. It is a difficult balance to achieve, with this style of swimwear being so pervasive in the market, but we are monitoring it. Also, no belts, buckles, chains or jeans are allowed as they can damage the slides.
Â
Does Roaring Springs have a lost & found?
Please visit this link to report your lost item and we will let you know whether or not we find it. Due to limited storage we hold items for seven days.
Are towels available for rent?
No, we do not rent out towels but do have some available for purchase in the Gift Shop!
Are guests required to wear face coverings at Roaring Springs?
Individuals who ARE VACCINATED don’t have to wear masks. Individuals who are NOT VACCINATED are strongly recommended to wear masks to enter & move about the park, in food & attraction lines, and in restrooms. Masks are not necessary when seated to eat & drink, or where social distancing is possible. Disposable face masks and shields are available for purchase for $1 at Roaring Springs ticket booth.
Will the overall capacity of Roaring Springs be limited?Â
No, the overall capacity of Roaring Springs will not be limited since it is a large, outdoor venue where families have the ability to socially distance.