FAQ's

What is Roaring Springs’ refund policy?

Tickets, season passes, and all vouchers purchased on this site are non-refundable. If Roaring Springs closes due to inclement weather rainchecks will be issued. Tickets, season passes, and vouchers are non-transferable and will only be accepted during the season for which they were purchased. Tickets purchased for special events are only accepted for the date and time of the event. Resale of tickets without permission of the park management is strictly prohibited.

By |2020-06-24T08:23:57-06:00June 24th, 2020||0 Comments

What if I have a disability? What accommodations are there for disabled guests?

Roaring Springs Waterpark is committed to providing a comfortable experience for all our guests. The White Water Bay Wave Pool and Little Splash Mountain Kiddie Play Area have zero depth entry. We also have a lift at Leisure Lagoon.  The stairs into the Endless River, located by Double Trouble have handrails and are accessible by current ADA guidelines.  The park has 13 attractions designed with towers that DO require stair climbing.  The stairs are accessible by current ADA guidelines.

Service animals are welcome at Roaring Springs Waterpark.  Service animals are limited to dogs and miniature horses that have been individually trained to do work or perform tasks for the benefit of an individual with a disability. Please be aware that service animals are NOT permitted on any attraction at Roaring Springs Waterpark.

Please call or email us more information at (208) 884-8842 ext 0 or email info@roaringsprings.com.

By |2020-06-24T08:22:52-06:00June 24th, 2020||0 Comments