FAQ

Frequently Asked Questions

Outside food, beverages, and hard-sided coolers may not be brought into the park. Bag searches will be conducted at the entrance and you will be asked to dispose of any outside food or to take it to your car. Water in non-glass containers is allowed. Soft-sided coolers to store water bottles is also allowed. You’re welcome to enjoy in our picnic area or grassy areas located outside of the waterpark. Please pack a cooler to leave in your car until you’re ready to eat. Barbecue grills are not allowed.

Roaring Springs, and the waterpark industry, recognize the importance of maintaining a family friendly atmosphere.  The park does not allow G-strings or thongs, as stated on our signage.  If we see or a guest reports someone wearing a G-string or thong, we will ask them to cover up or put on a more modest swimsuit.  However, cheeky swimsuits, which have been a popular swimsuit style for the past several years and are sold at the department stores, are different than G-strings or thongs because they have 3 or more inches of fabric.  It is a difficult balance to achieve, with this style of swimwear being so pervasive in the market, but we are monitoring it.  Also, no belts, buckles, chains or jeans are allowed as they can damage the slides.

 

Cameras (handheld, mounted, or on selfie sticks) are not permitted on any slides or attractions. Drone use is also not allowed at Roaring Springs. The exception is for content creators for social media or marketing purposes, with prior approval from park management. These individuals must be wearing the designated wristband issued by the park.

For the safety and privacy of our guests and team members, any unauthorized video recording or photography without the person’s knowledge or consent is strictly prohibited on the premises. Violators will be asked to leave without refund.

Roaring Springs has electronic lockers that allow you to enter your own code and access all day. Just go to the Sun & Swim Shop and rent a locker from a handy kiosk or inside at a sales counter. Roaring Springs is not responsible for lost or stolen items.

Small Locker:   12″W x 20″D x 14.7″H       $12
Large Locker:   15″W x 18″D x 18″H          $15
Jumbo Locker: 18″W x 27.2″D x 24.5″H  $20
Season Pass Locker Rental                     $75 (Purchase online in your Season Pass account or at the Season Pass ticket booth)

 

If the waterpark closes due to inclement weather, guests who are at Roaring Springs at the time of the closure will be given a raincheck to return to the park another day. Rainchecks will only be issued to guests present at Roaring Springs when the closure occurs and will not be issued after the closure. No refunds will be issued.

Roaring Springs offers a Spectator rate for guests who do not enter the water. Spectator tickets must be purchased at the ticket booth (they are not available online), and guests must receive a Spectator wristband before entering the park. Guests who enter without a Spectator wristband are not eligible for the partial refund.

Spectators pay the Full Day admission rate and receive a 50% refund when exiting the park. This applies regardless of promotions or discounted admission offers, including PM Plunge, Daily Specials, Night Slides, After School Splash, Last Splash, and other specials.

We offer the Spectator rate as a courtesy (most waterparks or amusement parks do not), for guests who wish to enjoy the park’s non-water amenities”

Please visit this link to report your lost item and we will let you know whether or not we find it.  Due to limited storage we hold items for seven days. Roaring Springs is not responsible for lost or stolen items.

Tickets, season passes, and all vouchers purchased on this site are non-refundable. If Roaring Springs closes due to inclement weather rainchecks will be issued. Tickets, season passes, and vouchers are non-transferable and will only be accepted during the season for which they were purchased. Tickets purchased for special events are only accepted for the date and time of the event. Resale of tickets without permission of the park management is strictly prohibited.

Yes, on hot days the concrete does get hot. For our guests’ comfort we strongly recommend water shoes, flip flops or sandals. You can hold your shoes going down all attractions except Cliffhanger and Corkscrew Cavern, or leave them at the bottom of the ride.

Roaring Springs Waterpark is committed to providing a comfortable experience for all our guests. The Wave Pool, Bearfoot Bay, and Class 5 Canyon have zero depth entry. We also have lifts at the Endless River, Critter Crossing and Leisure Lagoon.  The stairs into the Endless River, located by Double Trouble have handrails and are accessible by current ADA guidelines.  The park has many slides designed with towers that DO require stair climbing.  The stairs are accessible by current ADA guidelines.

Service animals are welcome at Roaring Springs Waterpark.  Service animals are limited to dogs and miniature horses that have been individually trained to do work or perform tasks for the benefit of an individual with a disability. Please be aware that service animals are NOT permitted on any attraction and are not allowed in the water for their own safety, as well as safety and sanitation for other guests.

Please call or email us more information at (208) 884-8842 ext 0 or email info@roaringsprings.com.

Shade structures or pop up tents are not permitted within the park. However, a personal umbrella with a clamp that attaches to a chair is permitted.

Please visit our Lodging Page

Yes, smoking or vaping is allowed only in the designated smoking area at the top of the park, near the men’s changing room.

All Roaring Springs parking is free of charge.

All tubes required for the water slides are free of charge.

No pets are allowed in the waterpark. Pet Lodge provides doggie daycare, and is located approximately ¼ mile west of Roaring Springs on Overland Road. For your pet’s safety, please don’t leave them in your vehicle, RV, or tied up on Roaring Springs premises.

You can hold your shoes on all rides except for Corkscrew Cavern, Cliffhanger, and Double Trouble, or leave them at the bottom of the ride. Water shoes or sandals cannot be worn on Critter Crossing as they can damage the surface of the lily pads and make them unsafe for other guests.

You will be asked to hold your glasses in your hand when you go on the attractions.

Military personnel who present their military ID at the ticket window will receive a 10% discount on full price, full day admissions. Cannot be combined with other discounts.

Roaring Springs offers many discounts and daily specials. Click here for a complete list of Discounts.

Children 12 & under must be accompanied by a guardian. A guardian in this facility is a person of sufficient age, maturity, judgment, and ability to be responsible for the well-being and safety of a child.

To keep our guests safe some of our rides have minimum and maximum height or weight restrictions, as required by our slide manufacturer. Please visit our Attractions page for specific height and weight requirements. If your child is close to either the 42″ or 48″ height requirement in bare feet, please go to Guest Relations and ask to have them measured at our official Height Measurement Station. They will receive a wristband indicating which slides they’re tall enough to ride.

Appropriate swimwear is required, and subject to park approval. No bikini thongs, jeans, pants with rivets, belts, buckles or chains. For rider safety you may carry sunglasses and watershoes down the slides, but not wear them. Swimsuits with built-in floatation devices are not Coast Guard approved, and are not allowed on some attractions. Swim diapers are required for children who aren’t potty trained. Swim diapers are available for purchase in the gift shop.

You are welcome to leave the waterpark and come back in, you just need to get your hand stamped at the exit.

To ensure guest safety and satisfaction, Roaring Springs Waterpark has partnered with Jeff Ellis & Associates, a consulting firm specializing in aquatics staff training. You may see Roaring Springs lifeguards conducting drills while the waterpark is open. If you have any questions feel free to contact a park manager.

You can bring in your own lifejackets, as long as they are US Coast Guard approved. Roaring Springs also has life jackets available at no charge. Swimsuits with built-in floatation devices are not Coast Guard approved, and are not allowed on some attractions.

For improved safety in the Wave Pool, Roaring Springs STRONGLY RECOMMENDS all guests under 42″ wear a lifejacket in the Wave Pool. We also recommend that parents keep their children within arms reach during all water activities. We strongly recommend all guests under 48″ or who are weak or non-swimmers wear lifejackets where appropriate.

Roaring Springs allows baby formula and milk for infants, as well as 2–3 small snacks for children two years old and younger. All food and beverages must be brought in plastic bottles or containers—no glass is permitted. An Admissions Supervisor will review and approve these items before you enter the waterpark.

Roaring Springs accepts cash, and Visa, Mastercard, Discover and American Express at the park and for online purchases. Apple Pay and Samsung Pay are also accepted. Checks are only accepted for season pass sales and groups.

Roaring Springs is located off I-84 at exit 44 in Meridian, Idaho. The park is approximately six miles west of Boise. Click here for Driving Directions.

Life jackets must be US Coast Guard approved. Swimsuits with built-in flotation are allowed only in areas where lifejackets are allowed and require adult supervision. Non-park flotation devices (noodles, rings, etc.) are permitted at Bearfoot Bay, Leisure Lagoon, and in the Endless River with adult supervision.

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